Ofcom reveals which UK broadband providers received the most complaints in 2026
Overall complaint numbers between April and June dropped compared to the previous quarter, says Ofcom
Ofcom reveals which UK broadband providers attracted the most complaints
The communications and media watchdog said its latest data showed that total complaints numbers were lower.
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UK Wi-Fi alert as homes urged to check their broadband routers today
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Baby monitors, security cameras, smart home devices, and cordless phones can cause interference with the 2.4 GHz Wi-Fi band, when placed close to the router.
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Some wi-fi routers have loads of external antennas, others seem to have none, but the number of antennas on your router does not impact signal quality.
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Just because your ISP included a router with new service doesn’t mean you have to use it, as you can get a far improved setup by buying your own router.
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You should avoid enabling WPS, disabling password protection, or using default passwords, as these measures will weaken your router’s security.
Avoid Sky, BT and Virgin price hikes with rival broadband deal
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The UK broadband providers that attracted the most complaints
Ofcom noted that complaints in this quarter was roughly the same as in the previous period
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Your ISP may let you rent your router from them so you can get Internet access, but it may actually be way more money than you need to spend.
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Besides age or wear and tear, internet routers can have certain settings you should try enabling and tinkering with to make sure you’re getting the best speeds.
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Broadcom patches these router-disabling Wi-fi flaws
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Proper Wi-Fi router placement is essential for blanketing your household with stable internet, reducing speed loss and preventing connection drops at distance.